Shipping
Where do you ship to?
We ship to any location within the USA. We also offer international shipping upon request.
How long will my order take?
While we strive to ship out orders as quickly as possible, many of our products are hand poured and have to cure prior to shipping. Orders normally ship within 3 - 5 business days (Monday - Friday) on average but this timeframe can be longer during periods of extremely high order volume such as during the holiday season. Customers will receive a shipping confirmation email as soon as their shipping label is printed with their tracking number.
Returns
Return policy
We do take returns on unused products only. Customers must contact us within 30 days of receiving their order (determined by the tracking provided).
Customers are required to cover the shipping cost to return the product to us. Once we receive a return, we will inspect the product and the refund will be issued minus the cost of shipping. Please note that shipping is not refundable.
Please carefully pack your return securely using a tracked and insured shipping service and send it to our return address below with a note stating that it is a return along with your order number.
What is your Exchange Policy?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.